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Frequently Asked Questions
At Pawzings, we offer a wide range of products to cater to your pet’s every need. From cozy beds and engaging toys to the latest in pet tech, our goal is to provide items that promote health, happiness, and comfort for your furry family members.
Currently, we are focused on delivering within United States. However, we are working on expanding our reach and hope to offer international shipping soon. Stay tuned!
Shipping times depend on your location and the specific products ordered. Typically, orders are processed within 1-2 business days and take 3-7 business days to arrive. You will receive a tracking number via email as soon as your order is shipped.
We want you and your pet to be completely satisfied. If you’re not happy with a product, you can return it within 30 days of purchase. Please ensure items are unused and in their original packaging. Visit our Returns & Exchanges page for further details.
Once your order ships, you will receive a confirmation email with tracking information. Use this link to follow your package’s journey. If you have any issues with tracking, feel free to contact our support team.
We carefully select products that are safe and suitable for most pets. However, we recommend supervising your pet during initial use of toys and other items, especially if they have specific needs or sensitivities. Contact us if you need help choosing a product for your pet’s specific requirements.
We process orders quickly to ensure you receive your items as soon as possible. If you need to modify or cancel an order, please contact us within 24 hours of placing it, and we’ll do our best to assist you.
Our customer support team is here to help! Reach out to us at [email address] or use the Contact Us form on our website. We strive to respond to all inquiries within 1-2 business days.
Yes! Pawzings gift cards make the perfect gift for any pet parent. You can purchase them directly on our website, and they can be used toward any of our products.
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