Refund and Returns Policy

Returns

If you’re not fully satisfied with your purchase, you may return items within [30 days] of receipt for a full refund or exchange. Items must be in their original condition and packaging.

Non-Returnable Items

Certain items, such as perishable goods, gift cards, and customized products, are non-returnable. Please check product details or contact us if you have questions about eligibility.

Return Process

1. Contact us at [email address] to initiate the return process and receive a return authorization.
2. Ship the item back to us at [return address]. You are responsible for shipping costs unless the item is defective or incorrect.
3. Once received and inspected, refunds are issued to your original payment method within [5-10 business days].

Exchanges

We accept exchanges within [30 days] of receipt. To initiate an exchange, contact us at [email address].

Damaged or Defective Items

If you receive a damaged or defective item, please contact us immediately with your order number and photos of the item. We will arrange for a replacement or refund.